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FAQ's

How do we order some bags?

When you’ve found ‘the one’, just fill out the quick quote form on the right hand side on the products page. Or just pick up the old school telephone and let's chat about your requirements. Once you have decided on a bag and branding we’ll send you a proof to sign off and away we go. 

What are your minimum orders?

It depends on what you are ordering. Each bag on our website will vary so just check out the production description underneath the product images. If you’re making a custom bag order this can be as low as 100 units depending on the material used. Normally 500 – 1000 units are required. If you’re still unsure, fire us an e-mail or drop us a line.

Can you order less than the minimum quantity?

Short answer, sometimes. Each product is different. If we can there is a surcharge to cover the cost of this which is $25. Some print methods require some minimum prints so this may result in a mimimum print charge. Just let us know what you're thinking and we can help out. 

How do we get a fully customised bag? 

Send us your ideas and our design team can turn it into a product worth keeping. We just need to know a few basics such as colours, materials, size, logos or artwork you want on them and the date you need them. Pretty easy really. Otherwise our team can craft you your own super trendy style. That’s the best part about a young team - they are adaptable! If you have any questions just shout out.  

What production method is best?

It depends. Each printing method has its own benefits and some materials work better than others so if you have any questions, don’t hesitate to ask. We’ll give you the lowdown.

What colours are available?

Enough to fill a fair few rainbows. Check out the product images for the complete range of colours for each style.
We use a Pantone colour chart known as PMS colours, giving us thousands of options.

What is your delivery time frame? 

It depends if you’re going on locally supplied products or getting a fully custom bag.

If you’re getting products on our website, which are mostly local, this can be anything from 7 - 10 days including printing and delivery. Non-branded products can be posted the next day. We’ll keep you posted along the way anyhow. Urgent jobs may have an additional fee. Custom products again will depend on your leads times if you have time to sea freight or get them air freighted. Sea is 4 – 8 weeks, Airfreight 3 – 7 days. The most important thing to remember is we need your final destination address locked in.

What files do you require to print our branding?

If possible, we prefer vector artwork in a .EPS or .PDF format. We can also work with .JPG, .BMP, .AI, .PSD. If you're finding it a mission to find the right files or need some artwork cleaned up, we've got you sussed. Artwork fees start at $45 incl. GST per half hour with a 15 minutes minimum.
Don’t be that guy who has rubbish artwork on a fine bag.

What about pricing?

All our non-branded bag prices are up on our website under products on the left hand side. These prices change as the quantity increases. If you require branding/artwork, fill out the fast quote form on the right hand side and we will email you a quote within 24hours. 

Can you provide samples?

Yep. We supply non-branded samples.
Allow 2 - 3 days to receive them. All samples must be returned within 7 days at your expense, undamaged. Invoices will be issued on request of samples or for bags unreturned.  

How are samples approved?

We’ll send you a proof before we print anything. We just need you to digitally or physically sign our forms before we print anything.
We can also send you a physical sample to sign off on but there are sample charges and some conditions apply.

What is Eco-Friendly NZ?

It’s our idea of a better New Zealand.
Don’t waste your time with plastic bags - they take up to 1000 years to decompose. It’s not hard for little things to make a big difference and we’re just trying to do our bit. Do your part and buy Eco-Friendly NZ bags. They have so many more uses than a plastic bag!

We want other products branded at the same time,
can you help? 

Yes, although we don't have a product list you can let us know what you're after and we'll get you a price on anything, eg., pens, pads, drink bottles, key rings, stationery, lanyards & even clothing. You name it and we'll help you out, see more here.

Are you on Tinder?
Nope. Most of the good ones are snapped up the old fashioned way like actually talking to a human face to face. Swiping right doesn’t get you far in reality. You’ll be surprised how much further a smooth conversation gets you. Try it! Call me and lets chat how we can deliver you some great branding.